To Help You Understand
IT IS YOUR RIGHT, and our desire, that you have as complete an understanding as possible regarding the cost of our services. The biggest factor is the time element in terms of our personnel and the use of the funeral home facilities.
The maintenance of this service is unending; that is, it must be available 24 hours every day of the year. Therefore, ours is a 168-hour week and not the 40-hour week which is the accepted standard.
Many phases of our work are apparent, others are not. The following analysis of some of these details will help you to understand that no two funerals are exactly alike. Traditions, customs, social standing, personal feeling, financial ability and a multitude of other influences affect each funeral. Our services must conform to each individual family’s wishes and their personal and religious needs.
Generally, funerals are divided into five categories: professional services, use of facilities, merchandise, cash disbursements and transportation.
A. Professional Services
1. Complete Arrangements, Supervision and Direction of Funeral
a. Meeting with the family to:
- Secure vital statistic information
- Obtain obituary information (we type and print out obituary so family can carefully review before obituary is placed in newspaper)
- Complete itemized cost agreement
- Select casket and outer burial container/vault/ urn of choice
- Oversee all aspects of the funeral.
b. Coordinate the following services as needed:
- Fraternal Organizations
- Necessary automotive equipment for convenience of family
- Cemetery or Crematory
- Civic Associations
- Vault Company
- Veteran Associations
- Lodges or other organization
- Complete Death Certificate with vital statistic information
- Obtain the signature and medical information from the attending physician or Medical Examiner (Coroner)
- File completed and signed death certificate with Registrar of Vital Statistics in municipality where death occurred, and obtain a transit/burial/cremation permit and as many certified copies as necessary for the family’s needs.
- Send obituary information to all newspapers requested by family
- Care for and arrange all flowers (deliver to home or cemetery)
- Print folders or prayer cards when applicable
- Complete all necessary forms such as:
- V.A. for flag
- V.A. for allowance
- V.A. for marker
- City, State and Federal forms required by law
- Cemetery or Crematory
- Social Security
- Insurance Claims
- Board of Health Permit
Phone response 24 hours a day. Give out funeral information to family, friends, lodge members, business associates, and florists with regard to funeral services to be held.
2. Preparation and Care of Deceased, including Authorized Embalming
- Hygienically prepared to insure protection to personnel and public
- Universal precautions including sanitation, disinfection and sterilization of preparation room, instruments and equipment.
- Shampooing and Shaving
- Dressing and Casketing
- Applying cosmetics as needed. Extra care is necessary with regard to bruises, cuts, abrasions and burns.
3. Professional Personnel and Non-Professional Assistants
- Assist in all of above items
- Arrange flowers for best appearance
- Have door attendant during all visitations
- Assist in conducting the funeral service according to family’s wishes
The above services require an average of 80 man hours per funeral The Licensed Funeral Director is available following the funeral services to assist family in filing all types of insurance and government forms. In addition to all the above, there is a Licensed Funeral Director and Embalmer, a competent and understanding person to answer the phone, 24 hours a day, 365 days a year. A funeral home does not close on weekends or holidays!
B. Use of Facilities
1. Fixed Overhead
Included in the fixed overhead:
- Cleaning and Supplies
- Stationary Supplies
- Advertising and Promotion
- Utilities – light, heat, air conditioning and telephone
- Insurance – fire, theft, liability, auto, casualty, workmen’s comp, unemployment comp.
- Specialized Continuing Education
- Building Maintenance
- Landscape Maintenance
- Parking Lot Maintenance
2. Funeral Home Facilities & Equipment
This charge is made for time during arrangements, visitation period (s) and the day of service. It is used for capital improvements: replacing carpeting, drapes, chairs, furniture, computers, printers, funeral equipment and any other item not covered in the fixed overhead.
3. Preparation Room for:
1. Merchandise includes:
- The casket of your choice
- The outer burial container (vault) of your choice
- Urn of your choice
- Any clothing the family may choose
- The Register (Memorial) book
- Service folders or prayer cards
- Acknowledgement Cards
- Customized DVD Memories Tribute
D. Cash Disbursements
This represents all of the monies that we may advance for you, such as all hired automobile equipment, clergy honorariums, air transportation, newspaper charges, board of health permit, death certificates, flowers, motorcycle escort, church offerings, singers, organist / pianist etc.
This includes cost, depreciation and other operation of all vehicles.
If you have any questions on this information or any other aspect of the funeral, feel free to call us.